COVID-19

Masks are mandatory on property.

Please Note: Due to the extremely high volume of calls, emails and live chats each day, please allow a 48 hour response time.

COVID-19 Vaccination Policy

In alignment with the Ontario government, Peller Estates, Trius Winery, Wayne Gretzky Estates, Thirty Bench, and Riverbend Inn & Vineyard will no longer require guests to provide full proof of vaccination against COVID-19 effective Tuesday, March 1, 2022.

The health & safety of our visitors, staff, and community is of the upmost importance to us. We will continue to follow the regulations and guidelines put in place by the Ontario government.

If you have any questions please call our Wine Country Concierge team at 1-888-510-5537, connect with an agent via LIVE CHAT or visit mywinecountry.com. If leaving a voicemail, please only leave 1 message for your inquiry and our team will return calls in order of receipt. For more information on Ontario’s COVID-19 Guidelines, please visit https://covid-19.ontario.ca/ or our COVID-19 update page. We will continue to update our webpages as more information becomes available.

Thank you for your continued support and we look forward to hosting you soon.

All the best,
Your myWineCountry team

• Email: [email protected]
• Phone: 1-888-510-5537
• LIVE CHAT at mywinecountry.com

January 4, 2022

As of January 5th, 2022 at 12:01am Ontario will move into a modified Step Two of the Roadmap to Reopen for at least 21 days. Our retail store will remain open for retail shopping and curbside pickup daily, as well as select outdoor tastings and experiences for the duration of the modified Step Two.

Outdoor Seated Tasting
Available Daily. Weather Permitting.

Fireside Showcase Tasting
Available Friday to Sunday. Weather Permitting

Trius To Go
Available Wednesday to Sunday.

The retail store will be open for retail shopping daily from 10 AM to 7 PM. To order curbside pickup or book an experience, please connect with our Wine Country Concierge team by phone at 1.888.510.5537 or email at [email protected]. If you have a reservation for one of our upcoming tasting or dining experiences, you will be contacted by our Wine Country Concierge team in the coming days.

For more information, please visit https://covid-19.ontario.ca/ or our COVID-19 update page.

Visit www.thewineshops.com to order your favourite wines and spirits to your door.

Thank you for your continued support during these difficult times. We look forward to welcoming you back to the estate when it is safe to resume experiences!

July 16, 2021

We’re moving to Step 3 of the Roadmap to Reopen Ontario on Friday, July 16th! New experiences include tours and indoor dining. For all tour, tasting, and experience listings or to book your visit head to mywinecountry.com.

June 9, 2021

We are thrilled to announce that effective Friday, June 11th, we will be offering outdoor seated tasting experiences and patio dining at Trius Winery and Restaurant!

Below you will find our experience offerings and availability. Visit mywinecountry.com for more information or to book select experiences. Can’t find what you’re looking for? Call our Wine Country Concierge team for assistance at 1-888-510-5537. We look forward to welcoming you back!

Trius Winery
Open daily from 10am to 9pm
Trius Patio Experience
Trius Outdoor Dome Experience

Trius Winery Restaurant
Patio dining opening Friday, June 11th
Open Daily 12pm - 8pm for patio dining
View the Menu

Riverbend Inn & Vineyard
Open Friday, June 18th!
Reserve a Stay

At this time, we will only be offering experiences based on Phase 1 restrictions. Please note that for all of our experiences, guests are to remain seated throughout the duration of their booking. Groups are not permitted to congregate and face masks are required indoors.

If you have any questions or to book your visit, call our Wine Country Concierge team at 1-888-510-5537 , connect with an agent via LIVE CHAT or visit mywinecountry.com. If leaving a voicemail, please only leave one (1) message for your inquiry and our team will return calls in order of receipt.

For more information on Ontario’s Reopening plan, please visit Ontario.ca or our COVID-19 update page.

Thank you for your continued support!

Cheers,
Your myWineCountry team

April 1, 2021

As of Saturday, April 3rd at 12:01am Ontario will move into a province-wide 'Emergency Break' shutdown.

Our retail stores will remain open daily for retail shopping and curbside pickup. The Peller Estates Winery, Trius Winery and Wayne Gretzky Estates retail stores will be open daily from 11am – 6pm and Thirty Bench Wine Makers will be open daily from 11am – 4pm.

We will also be offering takeout and to-go meals from our restaurants and patios for the duration of the emergency break, check our websites for updated menus. The Trius Winery Restaurant to-go meals and The Whisky Bar Patio takeout will be available Wednesday to Sunday while The Winery Restaurant at Peller Estates will offer takeout daily and Peller at Home meals from Thursday to Sunday.

Onsite dining, tastings and experiences will not be offered at this time. To order curbside pickup connect with our Wine Country Concierge team by phone at 1-888-510-5537 or email at [email protected].

If you have a reservation for one of our upcoming tasting or dining experiences, you will be contacted by our Wine Country Concierge team and refunded in the coming days.

For more information, please visit https://covid-19.ontario.ca/ or this COVID-19 update page.

Visit thewineshops.com for FREE shipping to your door.

Thank you for your continued support during these difficult times. We look forward to welcoming you back to the estate when it is safe to resume experiences.

All the best,
Your myWineCountry team

• Email: [email protected]
• Phone: 1-888-510-5537
• LIVE CHAT at mywinecountry.com

March 1, 2021

Effective Monday, March 1st at 12:01am the Niagara Region will move back into the Red-Control level of the Ontario’s COVID-19 response framework: keeping Ontario safe and open.

What does this mean?

We are excited to announce we can safely invite guests back to our estates! Within restriction and capacity limitations, our wineries will now be able to offer guests in-person tastings, dining, and some experiences. Visit us at mywinecountry.com or check out our available tasting experiences here.

At this time all reservations must be made through our Wine Country Concierge Team. Book your experience, order for curbside pickup, or place your to-go order from our restaurants with our Wine Country Concierge team by phone at 1-888-510-5537, email at [email protected] or via LIVE CHAT. Our team is available daily from 8:30 AM - 7:00 PM.

Please note, specific to the Niagara Region, that visitors are able to sit with a maximum of 4 people per table and are required to reside within the same residence including a maximum of two persons who are essential to maintaining physical and mental health (e.g. caregivers, social supports to someone who lives alone) as per Class Order Section 22. All guests over 16 years of age are required to comply with pre-screening questions as well as provide contact-tracing information.

For more information, please visit https://covid-19.ontario.ca/ or our COVID-19 update page.

We hope that you and your loved ones are staying safe and healthy. We look forward to welcoming you back!

February 16, 2021

As of Tuesday, February 16 at 12:01am Niagara will move into the Grey - Lockdown. as part of the COVID-19 response framework: keeping Ontario safe and open.

Our retail store will remain open for retail shopping and curbside pickup daily, however dining, tastings and experiences will be closed for the duration of the lockdown.

The Trius Winery retail store will be open daily from 11 AM – 5 PM. To order curbside pickup connect with our Wine Country Concierge team by phone at 1.888.510.5537 or email at [email protected].

The Trius Winery Restaurant will be offering delicious meals starting at $69 for takeout from Wednesday to Sunday. View the Menu Here. To order your meal, call our Wine Country Concierge team at 1.888.510.5537.

If you have a reservation for one of our upcoming tasting or dining experiences, you will be contacted by our Wine Country Concierge team and refunded in the coming days.

For more information, please visit https://covid-19.ontario.ca/ or this COVID-19 update page.

Visit www.thewineshops.com for FREE shipping to your door.

Thank you for your continued support during these difficult times. We look forward to welcoming you back to the estate when it is safe to resume experiences!
All the best,
Your myWineCountry team

• Email: [email protected]
• Phone: 1-888-510-5537
• LIVE CHAT at mywinecountry.com

December 22, 2020

As of Saturday, December 26th at 12:01am Ontario will move into a province-wide shut-down for 28 days.

Our retail stores will remain open for retail shopping and curbside pickup daily, however dining, tastings and experiences, including all skating at Wayne Gretzky Estates and the dome experiences at Trius Winery will be closed for the duration of the lockdown.

The Peller Estates Winery, Trius Winery and Wayne Gretzky Estates retail stores will be open daily from 11 AM – 5 PM and Thirty Bench Wine Makers will be open daily from 11 AM – 4 PM. To order curbside pickup connect with our Wine Country Concierge team by phone at 1.888.510.5537 or email at [email protected].

If you have a reservation for one of our upcoming tasting or dining experiences, you will be contacted by our Wine Country Concierge team and refunded in the coming days.

For more information, please visit https://covid-19.ontario.ca/ or this COVID-19 update page.

Visit www.thewineshops.com for FREE shipping to your door.

Thank you for your continued support during these difficult times. We look forward to welcoming you back to the estate when it is safe to resume experiences!
All the best,
Your myWineCountry team

• Email: [email protected]
• Phone: 1-888-510-5537
• LIVE CHAT at mywinecountry.com

December 18, 2020

Dear Winery Fans,

As of Monday, December 21st the Niagara Region has moved into the Red-Control level of the Ontario COVID-19 Response Framework: Keeping Ontario Safe and Open. The major change for Peller Estates is the restriction to the number of guests allowed within our tasting and dining rooms and subsequently the number of experiences being offered. Visit mywinecountry.com to see current available experiences.

For curbside pickup, please call our Wine Country Concierge at 1-888-510-5537.

At this time, all reservations must be made through our Wine Country Concierge Team. Please call 1-888-510-5537, email [email protected] or via LIVE Chat at mywinecountry.com. Our team is available daily from 8:30 AM - 7:00 PM with the exception of Christmas Day and New Year’s Day.

For more information, please visit https://covid-19.ontario.ca/ or our COVID-19 update page.

Thank you for your patience and understanding during these difficult times. We wish you and your loved ones a very happy holiday season and hope that you and your loved ones are staying safe and healthy!

Experiences Offered at This Time:
• The Loft Tasting Experience
• Trius Winter Domes Tasting Experience

November 16th, 2020

Niagara has moved to the Orange – Restrict level of the Ontario COVID-19 Response Framework: Keeping Ontario Safe and Open.

Visitors are required to remain seated for the duration of their dining or tasting experience.
A limit of 4 guests per table who must reside at the same residence and/or include a maximum of two persons who are essential to maintaining physical and mental health (e.g caregivers, social supports to someone who lives alone) in accordance with Niagara Region’s Class Order Section 22.
If guests are from different households, they will be seated separately with a minimum of 2 meters apart.
Contact information and COVID-19 symptom-free attestation must be provided by visitors prior to being seated.

We continue to take a gradual and responsible approach to remaining open and hope that you and your loved ones are staying safe and healthy.

November 14th, 2020

Effective Saturday November 14, guests joining a seated tasting or dining experience must be joining a table with only household members with a maximum of 6 people per table including a maximum of two persons who are essential to maintaining physical and mental health (e.g. caregivers, social supports to someone who lives alone). All guests 16 years of age or older are required to provide contact tracing information if participating in a tasting, tour or dining experience.

Please review Class Order Section 22 for more information.

November 6th, 2020

Beginning today, Premier Doug Ford has placed the Niagara Region under the Yellow "Protect" stage. This means:
- All guests must be wearing masks indoors, and can be removed for eating and drinking
- Tables must be distanced 2m minimum
- A limit of 6 guests may be seated together
- Contact information will be collected from all guests

For more information, please visit the Niagara Region Public Health website. We look forward to safely welcoming you to Niagara Wine Country.

Our retail hours at Trius Winery, Peller Estates and Wayne Gretzky Estates are:
11 AM - 6 PM Monday to Thursday
11AM - 8 PM Friday - Sunday.

Our retail hours at Thirty Bench Wine Makers are:
11 AM - 5 PM daily.

Visit mywinecountry.com or call our Wine Country Concierge Team at 1-888-510-5537 to book your tasting or dining reservations today.

October 9th, 2020

At Peller Estates Winery & Restaurant, Trius Winery & Restaurant, Wayne Gretzky Estates and Thirty Bench our number one priority is the health and safety of our guests, teammates and the community. We are continuing to monitor COVID-19 updates and are following direction from Public Health authorities.

We continue to have the following measures in place at our estates:

- We ask that guests maintain social distance from other visitors and staff members when possible.
- We are only accepting debit and credit at this time. Pin pads are sanitized after each use.
- We ask that guests sanitize their hands upon entering each area of the estate.
- Mask are mandatory indoors and where social distancing is not possible as per the Niagara-on-the-Lake and Ontario bylaws.
- Capacity restrictions are in place within our retail stores and restaurants.
- Seated tasting and dining tables are distanced and will not be pre-set.
- Our staff have been trained on proper handwashing, sanitary standards and safe work practices. Staff are asked to remain at home if they are experiencing any symptoms of COVID-19.

Hours of operation have been updated as follows effective October 12th, 2020:
Peller Estates Winery & Restaurant
Retail: Monday – Thursday, 11am – 6pm and Friday – Sunday, 11am – 8pm
Restaurant:Daily 12pm – 8pm
Barrel House Grill: Wednesday, Thursday & Sunday 12pm – 6pm and Friday – Saturday 12pm – 7pm *weather permitting, Closed for the season November 1.

Trius Winery & Restaurant
Retail: Monday – Thursday, 11am – 6pm and Friday – Sunday, 11am – 8pm
Restaurant: Daily 12pm – 8pm

Wayne Gretzky Estates
Retail: Monday – Thursday, 11am – 6pm and Friday – Sunday, 11am – 8pm
The Whisky Bar Patio: Sunday, Monday, Thursday & Friday 12pm – 6pm and Saturday 12pm – 8pm
The Beer Garden: Closed

Thirty Bench
11am – 5pm, daily

For more information, email our Wine Country Concierge team at [email protected] or give them a call at 1-888-510-5537. To purchase wine online visit our new website at www.thewineshops.com today!

July 17, 2020

The Town of Niagara-on-the-Lake has passed a by-law making masks mandatory in indoor public places, including wineries. While tasting, guests are able to remove their masks but must wear them in any indoor spaces. The bylaw goes into effect July 23rd. Learn More.

June 12, 2020

We appreciate your continued support, patience and understanding during these unprecedented times. While we look forward to welcoming you back to the winery at its full capacity when it is deemed safe to do so, we have made some adjustments in the meantime to allow for a safe visit to Wine Country. As wineries were deemed an essential service, our retail stores have remained open taking all necessary precautions to ensure the health and safety of our staff, guests and community. We will continue to follow the guidelines set in place by Public Health officials as we begin to resume tastings and experiences at the wineries.

We're excited to announce that we have resumed tastings at the winery effective immediately. It is after careful consideration and approval from the provincial government and Niagara Region Public Health that we've made this decision. Please keep in mind that there will be some changes to what we’ve known as “normal”.

- Safety is a shared responsibility, we ask that you please practice physical distancing (remaining 6ft apart), utilize our hand-sanitation stations upon arrival, and wash your hands frequently throughout the day.
- Reservations are required as we’ve reduced the capacities of all of our spaces.
- Tastings can be booked for a maximum group size of 4 people. There is no opportunity to move tables together.
- Tasting flights are individual and cannot be shared.
- Tastings will take place outdoors ONLY at this time, if inclement weather is in the forecast we will contact you to rebook your reservation.
- We are only accepting debit and credit transactions at this time.
- We recommend wearing a mask while you’re visiting the winery.
- While normally it is a joy to see your whole family at the estate with us, for the time being we are not allowing guests under 19 years of age at our experiences.

What other changes have our wineries made?
We have been closely following updates from the provincial and federal government regarding COVID-19 updates and guidelines. These have led us to make the following changes to best ensure the safety of our staff, guests and community:
- Limited occupancy in our retail and experience spaces.
- Implemented an attendant to ensure capacities are not breached.
- Installed hand sanitizing stations throughout the winery.
- Have propped doors open where possible.
- Staff are provided with face shields or masks and gloves.
- Implemented a designated sanitizing attendant to continuously sanitize high-touch areas including washrooms.
- Installed plexi-glas at our cash points, directional arrows for browsing the store and two-meter floor markers at line-ups.

What about the winery restaurants?
While we’re eager to open the doors to our winery restaurant, we’re taking the advice of Public Health officials and paying close attention to federal and provincial mandates regarding restaurant re-opening. When we are able to invite you back to dine with us, we will only be opening our outdoor dining spaces to begin. We will also be putting a variety of measures into place to help ensure the safety of our winery staff, guests and community including:
- We will not be taking reservations at the Barrel House Grill, Whisky Patio Bar or Beer Garden.
- Adjusted floor plans and reduced seating capacity to ensure physical distancing between guests.
- Accepting only debit and credit transactions to begin.
- Sanitation procedures will remain in effect, including thoroughly wiping down tables and other high-touch and -traffic areas.
- Implemented disposable menus and menu boards.

What about our winery events?
We pride ourselves in hosting the biggest and the best events in Wine Country! We unfortunately have made the difficult but necessary decision to postpone the remainder of our large events with the hopes of executing in the 2021 season. This includes Party in the Vineyard: Wine Country Fare.
We will continue to monitor the COVID-19 situation in Ontario and if safe to do so, we will look to host our Movie Nights in the Vineyard at Trius Winery and our passport programs at a slightly smaller scale than what our winery event fans may be used to.

Visit www.mywinecountry.com or call our Wine Country Concierge Team at 1-888-510-5537 to book your tasting today.

We look forward to safely welcoming you back to Wine Country. Our retail hours remain 11am - 6pm daily and tastings are available 11am - 5pm on the half hour.

Cheers,
Your Trius Winery team

March 17, 2020:

After a declaration of a State of Emergency in the province of Ontario due to the COVID-19 outbreak at 8.30am March 17th, we have closed our winery restaurant effective immediately (Tuesday March 17th, 2020) until March 31st.

We have also made changes to our winery programming including no longer offering tours or tastings as well as limiting the number of guests in the retail store at a time.

Our wines will continue to be available in the retail store as well as at The Wine Shop locations throughout Ontario. We recognize that this may cause some inconvenience to our winery visitors, but it is with the health and safety of our guests, staff and community in mind that these decisions have been made.

We will continue to monitor the situation and keep you informed of changes at the winery as they occur. We thank you for your support during these challenging times and we look forward to welcoming you to the restaurant upon reopening.

If you have any questions or concerns, please contact our Wine Country Concierge team at 1-888-510-5537 or at [email protected]

Take care of yourselves and each other,

Tim Coons, Estate Manager

March 15, 2020:

At Trius, our number one priority is the health and safety of our guests, staff members and the community. We are following direction from Health Canada, and monitoring the Coronavirus (COVID-19) situation closely. We’d like to take a moment to communicate the standards we have in place to ensure the comfort, health, and wellness of our guests, employees and the community. We wish you and your family good health.

In addition to our current stringent food handling safety practices and cleanliness standards, we have implemented the following additional sanitizing precautionary measures:

We have increased the frequency of disinfecting in all locations and shared spaces. High traffic areas such as tasting bars, cash desks and pin pads are sanitized regularly.
We have eliminated high hand touch features from our tours.
We have postponed our concert series and any large scale gatherings.
We have increased the level of social distancing in our restaurant by increasing space between tables.
In our Restaurant, tables will not be pre-set, glassware and utensils will arrive at the table after you have been seated. The payment pin pad will be sterilized after each use in the restaurant.
We have increased the number of hand sanitizers throughout the location.
We are reducing any unnecessary hand contact with guests.
Posters are located throughout the winery to remind all guests of proper hand washing techniques.
We have provided staff training specifically related to COVID-19 on handwashing best practices, sanitary standards, and safe work practices, requiring staff with any symptoms of any illness to remain at home.

While we respect that some guests will decide to stay home, we know that other guests will continue with their plans to visit wine country. At Trius, we are monitoring the situation, and we’re committed to maintaining the highest possible standards for the safety of our guests and employees.

Please feel free to contact us directly at 1-888-510-5537 or [email protected] if you have any questions or concerns.